Alan A Griffin Associates UK Ltd.
ISO 9000 - 2000
Transition Auditor Course A17066

Course aims:  This training course is intended to provide transitional training in the principles, concepts and requirements of the ISO 9000: 2000 series of standards for auditors currently competent to carry out 2^nd and/or 3^rd party audits against ISO 9001, 2 or 3: 1994.

Objectives:     Successful delegates will be able to:

                        explain the underlying philosophy and the principles, concepts and requirements of the ISO 9000: 2000 series of standards and how to apply them within an audit context;

explain the key differences between the revised series of standards and the 1994 versions, and understand the implications of these differences for effective auditing against the revised standard.

Programme

(Times shown in BOLD are to be closely adhered to, other times are for guidance only)

     Day 1   0900 - Introduction

Overview of course aims and objectives

SESSION 1  HISTORY AND BACKGROUND

0915 - History and development of ‘Quality’

09:45                      Group discussion - identifying the current concerns relating to ISO 9001: 1994,
followed by tutor-led class discussion

            10:15-10:30 Refreshment break

SESSION 2            THE QUALITY MANAGEMENT APPROACH

10:30               Introduction to the 8 Management Principles

11:00                Management Principles - Group Exercise 1

              11:30                Feedback from Exercise

SESSION 3    CHANGES TO ISO 9001

          11:45              Introduction to the changes to the ISO 9001 standard

          12:00               Justifiable Exclusions – Group Exercise 2         

          12:30- 13:15      Lunch Break

            13:15      Review of changes to ISO 9001

           14:30               ISO 9001 requirements - Individual exercise 3  

         15:15 - 15:30  Refreshment Break

SESSION 4    SYSTEM DOCUMENTATION AND RECORDS  

15:30                Documentation adequacy

16:00              Applying ISO 9001: 2000 – Group Exercise 4

16:45              Feedback from group exercise             

17:15                Review of day 1

17:30            End of day 1  

Day 2

SESSION 5    AUDIT PLANNING

          08:30    The Process Approach to Auditing              

09:00         Audit planning Case Study – Group Exercise 5

10:30 - 10:45     Refreshment Break

10:45    Presentation and discussion from group exercise

SESSION 6    COLLECTING AND ANALYSING EVIDENCE

11:15       Objective Evidence

                 11:45           Seeking and judging evidence – Individual exercise 6

SESSION 7    AUDIT REPORTING

            13:15           Non-conformance and post-audit activities

             13:45                Identifying and reporting non-conformities – Group exercise 7

               14:30            Closing meetings and follow-up activities

               14:45             Audit reporting and closing meeting - Group exercise 8

15:30 – 15:45    Refreshment break   

15:45                Closing meetings – Group presentations

SESSION 8    TRANSITION PROCESS

16:15      Transition process for certificated organizations and for auditors

            16:30           Course review and final questions

         17:00         Course closes

© 2001 Aztec Systems Corp. for the Chicago Connection. All rights reserved.