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Course
Objectives |
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b)
Explain
the purpose, content and interrelationship of ISO 9000, ISO 9001, ISO
9004 and ISO 10011 (or its successor) ISO 19011. c)
Interpret
requirements of ISO 9001 in the context of an audit d)
Describe
the roles and responsibilities of auditors and lead auditors e)
Plan
and conduct an audit in accordance with ISO 10011 or its successor ISO
19011, demonstrating ability to: a. Plan and prepare effectively b.
Gather
objective evidence, through effective interviewing, observation,
sampling and note taking c.
Analyze
and interpret information in order to determine conformance with
requirements f)
Report
the audit, including writing valid, factual and value-adding
nonconformity reports g)
Undertake
audit follow-up activities, including evaluating the effectiveness of
corrective action. |
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COURSE PROGRAMME (Times shown in BOLD are to be closely adhered to, other times are for
guidance only) DAY
1: SESSION 1 INTRODUCTIONS
0845
Introduction to delegates
and to
course SESSION 2 HISTORY AND DEVELOPMENT OF QUALITY0915
Tutorial - History
and Development
of
‘Quality’
1000
Group exercise 1 - The application of the 8 quality
management principles 1030-1045
Refreshment Break (15 minutes) 1045 Feedback
and discussion from exercise SESSION
3
ESTABLISHING THE QUALITY SYSTEM
1130 Tutorial - Establishing the Quality System 1200
Group exercise and feedback 2 – application of process
management
1300-1345
Lunch (45 minutes) SESSION 4 ISO 9001 IN DETAIL
1345
Tutorial - ISO 9001 introduction
1400 Group and class discussion - Establishing the Quality System
analysis of the requirements of ISO 9001: 2000
1515-1530 Refreshment
Break (15 minutes)
1530 Group and class discussion continued - Establishing
the Quality
System analysis
of the requirements of ISO 9001: 2000 1715-1730
Refreshment Break (15
minutes) 1730 Group exercise 3 -
Interpretation of ISO 9001 requirements
1800
Feedback from exercise (class discussion) 1845
End of Day Review
1900 End of Day 1 - Self study. |
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DAY
2: SESSION 5 INTRODUCTION TO AUDITS0830
Tutorial - Introduction to Audits
0900
Group exercise 4 - defining an audit 0945
Group exercise - Feedback and discussion
1015-1030
Refreshment Break (15
minutes)
SESSION
6
QUALITY
SYSTEM DOCUMENTATION 1030
Group Exercise 5 -
quality documentation and permissible exclusions
1115
Tutorial
- documentation SESSION
7
AUDIT PLANNING
1200
Tutorial - Audit
Planning
1230-1315
Lunch (45 minutes) 1315
Group exercise 6 – Document review and audit planning 1415
Tutorial - Checklists
1430
Group exercise 7 - Preparing programme and checklists 1500-1515
Refreshment Break (15 minutes)
1515
Group exercise continued (Preparing programme and checklists)
SESSION
8
MANAGEMENT
OF AUDITS 1600
Group exercise 8 – Management of Audits
1700
Tutorial – Audit meetings 1730-1745
Refreshment break (15 minutes) 1745
Group exercise 9 - preparation of an opening meeting (based on
exercises 6 and 7)
1815
Group presentation of opening meetings |
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DAY
3: 0830
Review of day 2 SESSION 9 PRACTICAL AUDITING0845
Tutorial - Practical
Auditing
0930
Group exercise 10 - collecting audit evidence 1030
- 1045 Refreshment
Break (15 minutes) 1045
Tutorial –
Team and Wash-up Meetings 1115 Group feedback from previous exercise prepared as ‘Wash-up’
meeting
1230-1315
Lunch (45 minutes) SESSION
10
AUDIT REPORTING 1315
Individual
exercise 11 and class discussion on audit evidence 1415
Individual exercise 12
– judging evidence 1445
Feedback
from exercise 1515-1530
Refreshment Break (15 minutes) 1530
Tutorial
- Audit Reporting 1600
Group
exercise 13 -
Nonconformity Report writing
SESSION 11 CLOSING MEETING AND POST-AUDIT ACTIVITIES
1800
Tutorial - Closing Meeting and post-audit activities
1830
Individual exercise 14 - auditing quiz
1900 End
of day 3 - Self Study. |
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DAY
4:
0830
Review of day 3
0845
Peer marking of session auditing quiz SESSION 12 AUDITING CONTINUAL IMPROVEMENT0915
Group exercise 15 - Auditing continual improvement
0945
Feedback from group exercise 1015-1030
Refreshment Break (15 minutes)
SESSION 13 SIMULATED AUDIT
1030
Introduction to simulated audit – exercise 16
1100
Preparation for
Simulated Audits (supported by the tutor(s))
1230-1315
Lunch (45 minutes)
1315
First Groups perform simulated audits
1430-1445
Refreshment Break (15 minutes)
1445
Groups to prepare for second simulated audits 1500
Second Groups perform simulated audits
1615
All groups - Audit report and closing meeting
preparation
1800
Group exercise (presentation of closing meetings) Continued on day 5 |
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DAY
5:
0830
Review of Day 4 0845
Review and class discussion from simulated auditing exercise SESSION
14
AUDITOR REGISTRATION AND SYSTEM CERTIFICATION
0915
The IRCA organisation and Registration Scheme
Certification/registration
to ISO 9001: 2000 SESSION
15
REVISION, EXAMINATION AND FEEDBACK
0945-1300
Structured revision
for examination with tutorial support
1015-1030
Refreshment Break (15
minutes)
1300-1345
Lunch (45 minutes)
1345
Course review, open
discussion (delegate feedback forms)
1415
Examination (duration 2
hours) Note:
Programme start times may be amended to suit individual course
requirements, providing that individual session duration or contents are
not affected, and the overall course duration meets the IRCA criteria of
a minimum of 40 hours duration exclusive of the two hour examination,
refreshment and meal breaks.
©Alan A Griffin Associates UK Ltd. Lead Auditor Programme issue 2 February 2001 |
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© 2001 Aztec Systems Corp. for the Chicago Connection. All rights reserved. |
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a)
