Internal Auditor

ISO 9000 Internal Auditor
Course Description
2-day class

(1.6 CEU’s)

The ISO 9000 internal auditor course is designed to train the auditor in the need for audit planning, checklists, case study analysis, writing non-conformances, determining major and minor non-conformances and close-out and follow-up to the corrective action process. The ISO 9000 standard is thoroughly reviewed as to the level of auditing that the 3rd party registrar’s will be auditing to. Students have found of extra value the review of the standard and case study analysis. Company’s will find of extra value the emphasis on corrective action and the follow-up process and their cost considerations which are stressed to the students.

Schedule
Day #1

(8:30 - 5:30)
Introduction to Auditing (1 - 1 1/2 hours)
Audit Objectives

	Audit Types
	Auditor Characteristics
	Ground Rules; Shalls & Notes
	Question & Answer Session

Detailed Presentation of the Standard (2½ - 3 hours)

Complete review of the ISO 9001 Standard

Documentation Review (1 - 1½ hours)

Documentation Types + Level of Review

** Case Study Analysis (2½ - 3 hours) **

Day #2

(8:30 - 5:30)

Audit Planning (2½ - 3 hours)

	The key players and their roles
	Audit Scope

Conducting the Audit (2 - 3 hours)

	Role Playing
	Major & Minor Nonconformances
	Writing NCR's (CAR's) and Report Writing

Follow-up and Close-out Activities (1½ - 2 hours)

	Closing Our NCR's
	Cost Considerations

** Lunch @ Noon (1 hour) + breaks every 1 - 1½ hours **

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