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KENNETH D. JACKMAN, P.E., PRESIDENT


PROFESSIONAL EXPERIENCE

Ken worked as a regional manager of ISO 9000 certification services for a registrar. His duties included developing a marketing strategy for a thirteen-state region, provided technical leadership and training for his assigned auditor pool and conduct registration audits as an RAB Certified Lead Assessor. Developing market plans and 

 

 auditing to the QS-9000 automotive industry standard was one of Ken's responsibilities. One of Ken's most important field quality functions for AT&T was quality improvement programs (QIP's) for suppliers' who were experiencing abnormal variation in their delivered product.  Using the 5M's of quality (Man, Machine Material, Method & Metrology),

 

 the Pareto Principle and Multivariate Analysis of Variance (MANOVA), Ken succeeded in eliminating the variation experienced in the supplier's product. The elimination of source inspection and promotion to a higher level of quality system compliance to the ISO 9000 standards was a typical result of Ken's efforts.

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Ken worked with AT&T as a field quality engineer. Ken has been a lead auditor for AT&T's QSA process using the ISO 9000 series of quality standards. Ken's lead auditor status and component background has given him the opportunity to be a lead auditor for many "high profile" audits used by AT&T management as a decision gate for establishing business with a new supplier, or, moving current
 suppliers to higher level quality system's compliance to the ISO 9000 standards.

Ken worked as a staff engineer for AT&T's supply line management organization. Ken was a semiconductor process and product engineer for AT&T. One area of expertise is material etching using wet and dry chemistry (plasma);

 Ken has worked as a plasma engineer for integrated circuits.

Responsibilities included supplier and product approvals for electronic components based on AT&T's specifications for high reliability components such as commercial and military undersea fiber optic transmission systems.

 

EDUCATION

Ken has a B.S. Degree in Chemical Engineering from Kansas State University, Manhattan, Kansas and an M.B.A. from Lewis University in Romeoville, Illinois. Ken is a registered professional engineer (P.E.) and is a member of the American Institute of Chemical Engineers and the National Society of Professional Engineers. He also is an active member of the American Society for Quality Control where he is certified as a Quality Engineer (CQE), Reliability Engineer (CRE) and Quality Auditor (CQA). Ken is an RAB Certified Lead Assessor and QS-9000 certified by examination.

 

2001 Aztec Systems Corp. for the Chicago Connection. All rights reserved.