Contest Form

Contest Instructions

You may enter the Contest by providing an answer to the problem shown below: Click here to see an example of how the contest works. When you have finished, please enter your name, address, phone and e-mail address so that we will be able to contact you if you are a winner.
Click here for the Answer and Winner of the last Contest.

Thanks for playing and good luck!

Current Contest Problem

While auditing the purchasing department, the auditor noticed that ACME was buying bearings from the DELT company. Upon talking with a purchasing agent responsible for this commodity, the auditor learned that the P.O. that he'd reviewed was the very first P.O. to be issued to DELT.

The appropriate box on the P.O. was not checked indicating that reliability data was to be sent. When the auditor pointed out that the departmental procedure (not documented) covering issuing P.O.'s was to have bearing suppliers provide reliability data with each bearing shipment, the purchasing agent said he'd covered this requirement in a recent phone call with the marketing department at DELT and that the call was good enough.

Hint: What does the term "purchasing information" mean in clause 7.4.2 of the ISO 9001:2000 Standard??

Please provide your Answer below:

Was the problem Conforming or Nonconforming? (If nonconforming, please provide the Clause and Degree of Severity.)
Conforming:	Nonconforming: Clause: Major: Minor:
Explanation:

Contestant Information
Name:
Company:
Address:
City:	State:	Zip:
Phone:	Fax:
E-mail:
Comments:
Ken Jackman & Associates 530 Gray Drive Montello, WI 53949-9748

Thank you for your participation.

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Example Case Study with Solution

While auditing the end of the final asembly line, the auditor noticed that the inspector/packer was placing little tags with his inspection number written on them into the neatly packed boxes.

Nonconforming, 4.2.4, Major

The tags which are placed in the product boxes are not appropriate records as required by ISO 9001:2000. These records are not retained by ACME and therefore do not qualify as quality records.

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Last Contest

Answer to Last Problem

Last weeks answer was great,

but so was last month's.

Winners of Last Contest

Many more FL winners than expected!

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